Come Grow Personally and Professionally with Us!

Serving our clients is important. But it’s still only part of the story. Another is true, sustainable growth—both individually and as a team. This happens when teammates push each other creatively every day.

Are you passionate about improving your own skills and the skills of others around you? Do you yearn to inspire positive change? Become a truly valued member of a tight-knit team?

Our Culture and Values Go Hand-in-Hand

We encourage our team members to grow as individuals and delight in what they do. In doing so, we all strive for:

 

Legendary Customer Service

Every client should feel like they’re our top priority, whether they’re our smallest account or our largest. We hold ourselves to the highest standards of customer service, and always do right by our clients.

Exceptional Communication

Crystal-clear, timely communication with clients and between team members is essential. We are open, honest, and transparent in all our communication so everyone stays in the loop.

Expect Excellence

We set the bar high. That doesn’t mean we’re perfect, but it does mean that every team member strives for excellence in his or her role—and encourages and expects it from teammates.

Endorse Creativity

“How we’ve always done it” just doesn’t cut it. We want all team members to use their talents, challenge the status quo, and find creative solutions for our clients. If you’ve got a great idea, let’s hear it!

Serving our clients is important. But it’s still only part of the story. Another is true, sustainable growth—both individually and as a team. This happens when teammates push each other creatively every day.

Are you passionate about improving your own skills and the skills of others around you? Do you yearn to inspire positive change? Become a truly valued member of a tight-knit team?

Our Culture and Values Go Hand-in-Hand

We encourage our team members to grow as individuals and delight in what they do. In doing so, we all strive for:

 

Legendary Customer Service

Every client should feel like they’re our top priority, whether they’re our smallest account or our largest. We hold ourselves to the highest standards of customer service, and always do right by our clients.

Exceptional Communication

Crystal-clear, timely communication with clients and between team members is essential. We are open, honest, and transparent in all our communication so everyone stays in the loop.

Expect Excellence

We set the bar high. That doesn’t mean we’re perfect, but it does mean that every team member strives for excellence in his or her role—and encourages and expects it from teammates.

Endorse Creativity

“How we’ve always done it” just doesn’t cut it. We want all team members to use their talents, challenge the status quo, and find creative solutions for our clients. If you’ve got a great idea, let’s hear it!

Our Stellar Benefits Package

Comprehensive Insurance

We offer strong coverage options to keep you and your family healthy with dental, vision, health and life insurance.

Unlimited Vacation

We want our teammates fresh, rested, focused, and ready to work hard and think on their feet.

401(k) Plan

It’s never the wrong time to start saving for the future.

Open Positions

Now that you know a little bit about our team, are you ready to join us? Check out our open positions below!

 

Account Manager

An Account Manager will handle client account management responsibilities. This includes focusing on acquiring additional revenue streams from existing clients as well as being able to provide management for new accounts as they come in. You will be responsible for client retention and ensuring all services are completed for our clients. This includes the development of an online marketing strategy and ensuring our accounts are on contract. An account manager will handle 14+ clients with marketing budgets averaging $2000 or more. Below is a further description of what you can expect on the day to day of the job:

Experience, Skills & Education

  • Bachelor’s degree from a four-year college or university; or 2 years related experience and/or training; or equivalent combination of training or education
  • Excellent computer skills, including proficient skills in Microsoft office products
  • Experience in handling multiple accounts, ranging from high budget, demanding clients to low budget, hands off clients.
  • Experience with sales, ensuring current clients open more revenue streams with our company and onboarding new clients.
  • Excellent written and verbal communication skills
  • Experience in Pay Per Click Online Advertisting preferred
  • Experience with SEO or Google Analytics preferred

Day-to-Day Responsibilities

  • All accounts must be in good standing. Client concerns should be rare, and there should be no consistent behavioral concerns.
  • Communications should be consistent and of the highest quality. Follow up should happen consistently with actionable items to show the best client experience.
  • Regular calls with clients. Account Managers should not be afraid to get on the phone to speak to a client, regardless of the situation.
  • Organized and effective email communication that delivers clear messages and shows appropriate follow up each time.
  • Organization is a requirement – you should always have an understanding of where each account is at. Very few surprises should catch you off guard between your organizational and communication skills.
  • We highly recommend having a system of personal reminders in place to help maintain the organization of this job. There can be many small moving parts to this position, so small details can be missed, which goes against our value on excellence.
  • All accounts should show regular improvement from online marketing. Analytics should show this increase, and clients should always understand what we are seeing and how it needs to be interpreted.
  • Plan out an online marketing strategy and implement using a project management system to carry client business goals to success.
  • Efficiency – having outstanding time management skills to complete tasks in a timely manner.
  • Supporting and carrying out our company mission statement and values as outline below.

Our Company Mission Statement, Goals, & Values

Since our company was founded in 2011, our goal has always been to give business owners the ability to grow their business and have a positive impact on all their teams, products, and services to help accomplish their specific business goals. We couple extraordinary customer service with innovative internet marketing that creates an edge that provides the success that our team and our clients need to see. We expect each individual to become a part of our mission to help everyone reach their potential.

We use the following values to help guide us through this mission statement:

Delivering Legendary Service

Going above and beyond with a pleasant and helpful attitude. This includes delivering the best customer experience, ensuring they not only know and understand the service we provide, but also have the client feel the importance they have. This includes anticipating exactly what they need to truly deliver an outstanding experience.

Legendary Communication

As an Account Manager, communication is a number one priority. You won’t be able to complete your responsibilities with communicating effectively with our clients. In fact, when we don’t communicate with our clients, it’s the number one complaint they have and is the most heavily tied factor to client attrition. So your communication needs to be at its best! You should be able to handle a large amount of communication on a regular basis – we would expect weekly communication with the vast majority of clients. You should also be able to handle any type of communication, even angry clients. Of course, we also believe in being proactive so concerns rarely show up from a client.

Care for Our Community

We know that our community is important, and we want everyone who comes in contact with CP Solutions feels like we care about them. In order to do this, we need to exemplify our other core values, especially communication. We expect honesty, integrity, and reliability within our working environment and supporting each other to hit our goals. We believe in a team mentality that empowers individuals to reach their potential.

Be Excellent

Excellence is an expectation within our company, however, it’s not just enough to be excellent. We expect every team member to be excellent and to demand it from every department, team member, client, and project right down to the smallest detail. We expect individuals to encompass soft skills in their daily lives, including initiative, cohesive teamwork and cooperation, high quality work, comprehensive problem solving, and more as outline here.

Endorse

We expect you to be on board with our mission and vision, so we as a company expect out team to build up our company and culture. This means helping each individual grow, endorsing creativity to solve complex issues while leaning on individuals to reach the best outcomes. We use each other’s strengths to overcome concerns and help overcome our weaknesses by growing ourselves as individuals and as a team.

Benefits:

  • Health, Vision, & Dental insurance
  • Unlimited vacation and sick days!
  • Paid holidays
  • 401K plan
  • Company-sponsored benefits
  • AD&D
  • Short-term Disability
  • Long-term Disability
  • Basic Life Insurance
  • Voluntary Life Insurance

How to Apply:

If you are someone who has what we’re looking for, starts day with a smile, and is a positive, cup half full kind of person, then absolutely consider applying for this position.

Please take the time to fill out our application, sign it, date it, and attach it in an email to resume@mycpsolutions.com. Also, be sure to send your resume and references as attachments to your email. In the cover letter, tell us about yourself. Let your personality shine through.

Simply email us with the subject line: I’m your new Account Manager.

No phone calls please…we will accept emails only.

Job Type: Full-time

Administrative & Sales Assistant

If you are interested in working in an office where you are an integral part of the team and providing clients with excellent service in all things digital marketing, this is the place for you! From being the first person a potential client talks to, to using a multi-line phone system, to scheduling and coordinating face-to-face meetings and phone appointments, you’ll play a big part in the success of our company! You will be actively involved with not only assisting with scheduling for our Chief Operating Officer, but also providing general administrative and clerical support. This position requires the right person to wear multiple hats within a busy and growing organization. If you’re eager to work hard, have fun, and have clients that are thrilled to work with you, this is the job you’ve always wanted!

Specifics:

  • Full time position
  • Great location in Zeeland, MI, at a remodeled clock factory = (super cool!)

Must-haves:

  • Bachelor’s degree (B.A.) from four-year college or university; or 2 years related experience and/or training; or equivalent combination of education and experience.
  • Administration or sales and marketing assistant experience.
  • Excellent written and verbal communication skills.
  • High attention to detail with strong documentation skills.
  • Outgoing personality and possess excellent phone skills.
  • Ability to work effectively within a team and independently.
  • Knowledge of how to thoroughly use, manage and organize calendars and digital files.
  • Excellent research ability, time management skills and organizational skills.
  • Ability to adapt to changes and thrive in a fast-paced industry.
  • Strong follow-up skills both internally and with sales leads.
  • Ability to manage projects without direct supervision.
  • Results-focused with the ability to manage competing demands.
  • Capability of staying focused and completing projects accurately and efficiently.
  • Operating knowledge of standard office equipment to include: computers, printers, postage machines, scanners, and copy machines.
  • Available to work Monday through Friday from 8:00 AM – 5:00 PM.
  • Very outgoing and positive outlook!

Responsibilities:

  • Understanding company product and brand.
  • Working closely with sales and marketing department.
  • Providing administrative support to the marketing and sales team.
  • Ensure all lead notifications are responded to promptly with the goal of scheduling a consultation appointment.
  • Creating and interpreting a variety of reports.
  • Organizing market research.
  • Coordinate meetings and conference calls as needed or anticipated.
  • Travel for conferences will be expected. The purpose will be to obtain new sales leads.
  • Coordinate travel arrangements as needed.
  • General office duties.
  • Answer phones promptly and use good judgement skills to prioritize the distribution of messages in a timely manner.
  • Perform general clerical duties to include but not limited to: photocopying, faxing, mail distribution and filing.

Benefits:

  • Health, Vision, & Dental insurance
  • Unlimited vacation and sick days!
  • Paid holidays
  • 401K plan
  • Company-sponsored benefits
  • AD&D
  • Short-term Disability
  • Long-term Disability
  • Basic Life Insurance
  • Voluntary Life Insurance

How to Apply:

If you are someone who has what we’re looking for, starts the day with a smile, and is a positive, cup half full kind of person, then absolutely consider applying for this position.

Download our application.

Please take the time to fill it out, sign it, date it, and attach it in your email. Also, be sure to send your resume and references as attachments to your email. In the cover letter, tell us about yourself. Let your personality shine through. Simply email us at resume@mycpsolutions.com with the subject line: I’m your new Administrative and Sales Assistant.

No phone calls please…we will accept emails only.

Job Type: Full-time

Client Support Coordinator

This is your opportunity to join our team in providing clients with excellent service in all things digital marketing. From assisting with the social media strategy to diving into the client’s analytics you’ll play a big part in the happiness and success of our clients! You will be actively involved with our team in ensuring social media strategies, content, and email marketing efforts are effective for every client. If you’re eager to work hard, have fun, and have clients that are thrilled to work with you, this is the job you’ve always wanted!

Specifics:

  • Full time position
  • Great location in Zeeland, MI
  • Office is located in a really cool remodeled clock factory

Must-haves:

  • Bachelor’s degree (B.A.) from four-year college or university in Marketing, Business, or related field preferred; or 2 years related experience and/or training; or equivalent combination of education and experience.
  • Google Analytics knowledge is preferred.
  • Experience in Facebook Ads, Google Ads, and PPC is preferred
  • Familiarity with social media for businesses
  • Understanding of online marketing and SEO
  • Demonstrated experience within a sales service environment
  • Experience with developing and managing processes
  • Excellent computing skills (including proficiency in Microsoft Office products such as Word, Excel, and PowerPoint.
  • Outstanding people skills, both internally and with our clients! Professional and courteous, must be customer service orientated.
  • Outgoing personality and possess excellent phone skills.
  • Excellent research ability, time management skills and organizational skills.
  • Strong follow-up skills both internally and with clients.
  • High attention to detail with strong documentation skills.
  • Great attitude!
  • Professional verbal and written communication skills with a high success rate in building and maintaining business relationships.
  • Capability of staying focused and completing projects accurately and efficiently.
  • Ability to manage projects without direct supervision.
  • Willingness to cross-train and work in multiple departments.
  • Results-focused with the ability to manage competing demands.
  • Ability to adapt to changes and thrive in a fast-paced industry.
  • Desire to work with a great group of people in a cool, modern setting.

Responsibilities:  

  • Managing multiple clients’ accounts and projects
  • Developing strategic and creative marketing plans
  • Anticipating clients’ needs and developing solutions
  • Acting as primary contact between client and team
  • Identifying opportunities to add value to clients’ accounts
  • Looking for new ways to improve our client’s online presence
  • Supporting other team members
  • Supporting company goals and values

Benefits:

  • Health, Vision, & Dental insurance
  • Unlimited vacation and sick days!
  • Paid holidays
  • 401K plan
  • Company sponsored benefits
  • Long-term Disability
  • Basic Life Insurance
  • Voluntary Life Insurance 

How to Apply:

If you are someone who has what we’re looking for, starts day with a smile, and is a positive, cup is half full kind of person, then absolutely consider applying for this position. Simply email us at resume@mycpsolutions.com with the subject line: I’m your new Client Support Coordinator!

Download our application form and send it with your email. Also, be sure to send your resume and references as attachments to your email.

No phone calls please…we will accept emails only.

Open Positions

Now that you know a little bit about our team, are you ready to join us? Check out our open positions below!

 

Account Manager

An Account Manager will handle client account management responsibilities. This includes focusing on acquiring additional revenue streams from existing clients as well as being able to provide management for new accounts as they come in. You will be responsible for client retention and ensuring all services are completed for our clients. This includes the development of an online marketing strategy and ensuring our accounts are on contract. An account manager will handle 14+ clients with marketing budgets averaging $2000 or more. Below is a further description of what you can expect on the day to day of the job:

Experience, Skills & Education

  • Bachelor’s degree from a four-year college or university; or 2 years related experience and/or training; or equivalent combination of training or education
  • Excellent computer skills, including proficient skills in Microsoft office products
  • Experience in handling multiple accounts, ranging from high budget, demanding clients to low budget, hands off clients.
  • Experience with sales, ensuring current clients open more revenue streams with our company and onboarding new clients.
  • Excellent written and verbal communication skills
  • Experience in Pay Per Click Online Advertisting preferred
  • Experience with SEO or Google Analytics preferred

Day-to-Day Responsibilities

  • All accounts must be in good standing. Client concerns should be rare, and there should be no consistent behavioral concerns.
  • Communications should be consistent and of the highest quality. Follow up should happen consistently with actionable items to show the best client experience.
  • Regular calls with clients. Account Managers should not be afraid to get on the phone to speak to a client, regardless of the situation.
  • Organized and effective email communication that delivers clear messages and shows appropriate follow up each time.
  • Organization is a requirement – you should always have an understanding of where each account is at. Very few surprises should catch you off guard between your organizational and communication skills.
  • We highly recommend having a system of personal reminders in place to help maintain the organization of this job. There can be many small moving parts to this position, so small details can be missed, which goes against our value on excellence.
  • All accounts should show regular improvement from online marketing. Analytics should show this increase, and clients should always understand what we are seeing and how it needs to be interpreted.
  • Plan out an online marketing strategy and implement using a project management system to carry client business goals to success.
  • Efficiency – having outstanding time management skills to complete tasks in a timely manner.
  • Supporting and carrying out our company mission statement and values as outline below.

Our Company Mission Statement, Goals, & Values

Since our company was founded in 2011, our goal has always been to give business owners the ability to grow their business and have a positive impact on all their teams, products, and services to help accomplish their specific business goals. We couple extraordinary customer service with innovative internet marketing that creates an edge that provides the success that our team and our clients need to see. We expect each individual to become a part of our mission to help everyone reach their potential.

We use the following values to help guide us through this mission statement:

Delivering Legendary Service

Going above and beyond with a pleasant and helpful attitude. This includes delivering the best customer experience, ensuring they not only know and understand the service we provide, but also have the client feel the importance they have. This includes anticipating exactly what they need to truly deliver an outstanding experience.

Legendary Communication

As an Account Manager, communication is a number one priority. You won’t be able to complete your responsibilities with communicating effectively with our clients. In fact, when we don’t communicate with our clients, it’s the number one complaint they have and is the most heavily tied factor to client attrition. So your communication needs to be at its best! You should be able to handle a large amount of communication on a regular basis – we would expect weekly communication with the vast majority of clients. You should also be able to handle any type of communication, even angry clients. Of course, we also believe in being proactive so concerns rarely show up from a client.

Care for Our Community

We know that our community is important, and we want everyone who comes in contact with CP Solutions feels like we care about them. In order to do this, we need to exemplify our other core values, especially communication. We expect honesty, integrity, and reliability within our working environment and supporting each other to hit our goals. We believe in a team mentality that empowers individuals to reach their potential.

Be Excellent

Excellence is an expectation within our company, however, it’s not just enough to be excellent. We expect every team member to be excellent and to demand it from every department, team member, client, and project right down to the smallest detail. We expect individuals to encompass soft skills in their daily lives, including initiative, cohesive teamwork and cooperation, high quality work, comprehensive problem solving, and more as outline here.

Endorse

We expect you to be on board with our mission and vision, so we as a company expect out team to build up our company and culture. This means helping each individual grow, endorsing creativity to solve complex issues while leaning on individuals to reach the best outcomes. We use each other’s strengths to overcome concerns and help overcome our weaknesses by growing ourselves as individuals and as a team.

Benefits:

  • Health, Vision, & Dental insurance
  • Unlimited vacation and sick days!
  • Paid holidays
  • 401K plan
  • Company-sponsored benefits
  • AD&D
  • Short-term Disability
  • Long-term Disability
  • Basic Life Insurance
  • Voluntary Life Insurance

How to Apply:

If you are someone who has what we’re looking for, starts day with a smile, and is a positive, cup half full kind of person, then absolutely consider applying for this position.

Please take the time to fill out our application, sign it, date it, and attach it in an email to resume@mycpsolutions.com. Also, be sure to send your resume and references as attachments to your email. In the cover letter, tell us about yourself. Let your personality shine through.

Simply email us with the subject line: I’m your new Account Manager.

No phone calls please…we will accept emails only.

Job Type: Full-time

Administrative & Sales Assistant

If you are interested in working in an office where you are an integral part of the team and providing clients with excellent service in all things digital marketing, this is the place for you! From being the first person a potential client talks to, to using a multi-line phone system, to scheduling and coordinating face-to-face meetings and phone appointments, you’ll play a big part in the success of our company! You will be actively involved with not only assisting with scheduling for our Chief Operating Officer, but also providing general administrative and clerical support. This position requires the right person to wear multiple hats within a busy and growing organization. If you’re eager to work hard, have fun, and have clients that are thrilled to work with you, this is the job you’ve always wanted!

Specifics:

  • Full time position
  • Great location in Zeeland, MI, at a remodeled clock factory = (super cool!)

Must-haves:

  • Bachelor’s degree (B.A.) from four-year college or university; or 2 years related experience and/or training; or equivalent combination of education and experience.
  • Administration or sales and marketing assistant experience.
  • Excellent written and verbal communication skills.
  • High attention to detail with strong documentation skills.
  • Outgoing personality and possess excellent phone skills.
  • Ability to work effectively within a team and independently.
  • Knowledge of how to thoroughly use, manage and organize calendars and digital files.
  • Excellent research ability, time management skills and organizational skills.
  • Ability to adapt to changes and thrive in a fast-paced industry.
  • Strong follow-up skills both internally and with sales leads.
  • Ability to manage projects without direct supervision.
  • Results-focused with the ability to manage competing demands.
  • Capability of staying focused and completing projects accurately and efficiently.
  • Operating knowledge of standard office equipment to include: computers, printers, postage machines, scanners, and copy machines.
  • Available to work Monday through Friday from 8:00 AM – 5:00 PM.
  • Very outgoing and positive outlook!

Responsibilities:

  • Understanding company product and brand.
  • Working closely with sales and marketing department.
  • Providing administrative support to the marketing and sales team.
  • Ensure all lead notifications are responded to promptly with the goal of scheduling a consultation appointment.
  • Creating and interpreting a variety of reports.
  • Organizing market research.
  • Coordinate meetings and conference calls as needed or anticipated.
  • Travel for conferences will be expected. The purpose will be to obtain new sales leads.
  • Coordinate travel arrangements as needed.
  • General office duties.
  • Answer phones promptly and use good judgement skills to prioritize the distribution of messages in a timely manner.
  • Perform general clerical duties to include but not limited to: photocopying, faxing, mail distribution and filing.

Benefits:

  • Health, Vision, & Dental insurance
  • Unlimited vacation and sick days!
  • Paid holidays
  • 401K plan
  • Company-sponsored benefits
  • AD&D
  • Short-term Disability
  • Long-term Disability
  • Basic Life Insurance
  • Voluntary Life Insurance

How to Apply:

If you are someone who has what we’re looking for, starts the day with a smile, and is a positive, cup half full kind of person, then absolutely consider applying for this position.

Download our application.

Please take the time to fill it out, sign it, date it, and attach it in your email. Also, be sure to send your resume and references as attachments to your email. In the cover letter, tell us about yourself. Let your personality shine through. Simply email us at resume@mycpsolutions.com with the subject line: I’m your new Administrative and Sales Assistant.

No phone calls please…we will accept emails only.

Job Type: Full-time

Client Support Coordinator

This is your opportunity to join our team in providing clients with excellent service in all things digital marketing. From assisting with the social media strategy to diving into the client’s analytics you’ll play a big part in the happiness and success of our clients! You will be actively involved with our team in ensuring social media strategies, content, and email marketing efforts are effective for every client. If you’re eager to work hard, have fun, and have clients that are thrilled to work with you, this is the job you’ve always wanted!

Specifics:

  • Full time position
  • Great location in Zeeland, MI
  • Office is located in a really cool remodeled clock factory

Must-haves:

  • Bachelor’s degree (B.A.) from four-year college or university in Marketing, Business, or related field preferred; or 2 years related experience and/or training; or equivalent combination of education and experience.
  • Google Analytics knowledge is preferred.
  • Experience in Facebook Ads, Google Ads, and PPC is preferred
  • Familiarity with social media for businesses
  • Understanding of online marketing and SEO
  • Demonstrated experience within a sales service environment
  • Experience with developing and managing processes
  • Excellent computing skills (including proficiency in Microsoft Office products such as Word, Excel, and PowerPoint.
  • Outstanding people skills, both internally and with our clients! Professional and courteous, must be customer service orientated.
  • Outgoing personality and possess excellent phone skills.
  • Excellent research ability, time management skills and organizational skills.
  • Strong follow-up skills both internally and with clients.
  • High attention to detail with strong documentation skills.
  • Great attitude!
  • Professional verbal and written communication skills with a high success rate in building and maintaining business relationships.
  • Capability of staying focused and completing projects accurately and efficiently.
  • Ability to manage projects without direct supervision.
  • Willingness to cross-train and work in multiple departments.
  • Results-focused with the ability to manage competing demands.
  • Ability to adapt to changes and thrive in a fast-paced industry.
  • Desire to work with a great group of people in a cool, modern setting.

Responsibilities:  

  • Managing multiple clients’ accounts and projects
  • Developing strategic and creative marketing plans
  • Anticipating clients’ needs and developing solutions
  • Acting as primary contact between client and team
  • Identifying opportunities to add value to clients’ accounts
  • Looking for new ways to improve our client’s online presence
  • Supporting other team members
  • Supporting company goals and values

Benefits:

  • Health, Vision, & Dental insurance
  • Unlimited vacation and sick days!
  • Paid holidays
  • 401K plan
  • Company sponsored benefits
  • Long-term Disability
  • Basic Life Insurance
  • Voluntary Life Insurance 

How to Apply:

If you are someone who has what we’re looking for, starts day with a smile, and is a positive, cup is half full kind of person, then absolutely consider applying for this position. Simply email us at resume@mycpsolutions.com with the subject line: I’m your new Client Support Coordinator!

Download our application form and send it with your email. Also, be sure to send your resume and references as attachments to your email.

No phone calls please…we will accept emails only.

Connect With Us
Call: 833-622-0907

Offices
Zeeland, Michigan

We're Hiring
We are always looking for talented individuals!

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